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Hello, 

I wrote to you on Tweeter with proof that for the past 2 months, August and September, you have debited my account twice every month and I don't understand why.

I have cancelled my subscription and I request that you reimburse my extra payment for the past two months.

 

Regards,

Regina.

 

Hi @Regina Nubia, please do not share your personal information on the Community, for your own safety. I would advise you to contact our support directly, in order to get the assistance you need. 

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